IT support packages for small business, one fair monthly price.
Managed security, patching, backup and a real engineer on the phone — for one predictable monthly fee.
Why a fixed-price IT support package beats pay-as-you-go
Break/fix IT only gets attention when something has already gone wrong. A managed package fixes the causes — unpatched machines, weak security, no backup — before they cost you a day’s trading.
Predictable costs
One monthly fee you can budget for. No call-out surprises, no “it’ll be a few hours” invoices.
Security built in
Managed antivirus, patching and phishing protection run in the background, supporting your GDPR obligations.
A real engineer
One accountable UK team that knows your setup — not a ticket queue that starts from scratch every time.
Scales with you
Add users or devices by the month as you hire. Move up a package whenever you need more cover.
IT support packages & pricing
Three plans and clear prices. Start small and step up as your business grows.
Patch n Protect
Updates & cyber security only
- Windows & common software updates managed for you
- Business-grade cyber security with firewall & ransomware shield
- Monthly update report
- Support is pay-as-you-go (not priority)
Essentials
Ideal for business start-ups
- Patch management & managed antivirus
- Anti-phishing protection for Microsoft 365 & Google Workspace
- Daily email backup
- Cyber security training & employee IT policy
- Support billed in 30-minute increments
Standard
Ideal for established businesses
- Everything in Essentials
- Unlimited, priority IT support — including printers, router & Wi-Fi
- Server & NAS support and monitoring
- IT asset management & budgeting help
- IT procurement & 3rd-party supplier management
Prices per month, excluding VAT, with £0 set-up fee. Standard starts from £230 for 3 devices (£350 for 5) — servers, NAS, routers and printers are added per item in our price calculator. See how our IT support contract works →
Do the maths on support
Essentials is perfect while you rarely need help. If you have no servers and need more than about one hour (three users) or two hours (five users) of support a month, Standard — with unlimited priority support — costs less and covers more.
Illustration: Essentials plus remote support at £95/hr (ex VAT), billed in 30-minute increments. Standard shown at its 3-user starting price and for 5 users.
Price your Standard packageStarting a business? Get your IT right from day one
New companies can’t afford downtime, data loss or a security slip in the first year. We help start-ups put secure, sensible IT in place — then look after it for one small monthly fee, so you can concentrate on winning customers.
IT support packages for every sector
We support businesses of up to 200 staff across all sectors. These are the ones we’re asked about most — each has tailored advice and pricing guidance.
Construction
Reliable IT for site offices, remote teams and tight project deadlines.
IT support for constructionEstate agents
Keep branches, mobile negotiators and client data secure and online.
IT support for estate agentsCharities
Preferential rates and discounted software for not-for-profits.
IT support for charitiesEvery other sector
Professional services, retail, care, design & more — see how our contract works.
IT support contractHow your IT support package works
From first call to fully managed in four simple steps.
Tell us about your business
Number of users, devices and what you rely on. We recommend the right package — no pressure.
We get you set up
Security, patching and protection are put in place across your devices.
We protect & maintain
Updates, antivirus and phishing filtering run quietly in the background every month.
Support when you need it
Log a request and our team takes care of it. Step up or add users as you grow.
Add more to your package — all from one supplier
Bolt on the services your business needs, billed alongside your monthly package.
Managed IT security
Fully managed endpoint protection with monitoring, updates and a monthly report.
ExploreData backup
Backup for Microsoft 365, Google Workspace, PCs, laptops and servers.
ExploreServer support
Maintenance and monitoring for your on-premise and cloud servers.
ExploreMicrosoft 365 & email
Email hosting, Office 365 support and migrations without the headaches.
ExploreCyber security services
Go beyond the basics with additional protection for your business.
ExploreRemote IT support
Fast help without waiting for an engineer to travel — wherever you are.
Book supportIT support packages FAQs
How much do IT support packages for small businesses cost?
Patch n Protect is £89 per month, Essentials is £149 per month and our fully managed Standard package is from £230 per month for three users (£350 for five), with Patch n Protect and Essentials each covering up to five devices or users, with no set-up fee. Extra users and devices are added by the month, and servers, NAS devices, routers and printers on Standard are priced per item in our calculator.
What’s the difference between Essentials and Standard?
Essentials protects your business in the background — patching, antivirus, phishing protection, email backup and staff training — with support billed as you use it. Standard adds unlimited, priority IT support, server and NAS support, IT asset management, budgeting help and procurement, so we manage your whole IT estate for you.
How does a business IT support contract work?
You pay a fixed monthly fee based on your devices, servers and the plan you choose, then log support requests and our team takes care of them. The full detail is on our IT support contract page.
Do you offer IT support for new businesses and start-ups?
Yes. Essentials is designed for start-ups — secure devices, email protection, backup and training from day one — and you can move up to Standard as your team grows.
What if I need more users or devices?
Add them by the month: £22 per extra device on Patch n Protect, £35 per extra user on Essentials and £60 per extra user or device on Standard.
Which areas and sectors do you cover?
We support small and medium businesses of up to 200 staff across London, Croydon, Surrey, Kent and Brighton, in every sector — including construction, estate agents and charities.
Ready for IT that just works?
Pick a package today, or tell us about your business and we’ll recommend the right one. Award-winning, London-based and focused on keeping you productive.
