IT Support Packages and Pricing
Fair, Uncomplicated Pricing
IT packages that aim to improve business efficiency, security, and productivity at a fair price.
IT Support Packages
The ESSENTIALS Plan
Protect your business from hackers and data breaches with our entry-level, Essentials, IT Support Package. Pay for technical support only when you need it.
Behind the scenes, we'll look after Antivirus, End User Cyber Security Training, EMail Backup and we'll even keep your computer software up to date. Essential IT Services that form part of your GDPR protection obligations.
Fair pricing with no technical support assistance included. If you need to ask us a question or require us to log on to your computer to provide Remote IT Support, you'll be billed in 30-minute increments based on our hourly rates.
Patch
Management
We'll manage and install all Microsoft Windows Updates along with the most common computer software.
Benefits: - Harder for hackers to exploit weak systems. Improves employee productivity.
Managed
Antivirus
Cyber security protection for your devices with a built-in firewall and network attack protection.
Benefits: - Preventing Viruses, Malware, and Ransomware that can cripple your business.
Phishing
Protection
If you're using Office 365 or GSuite, filter out known phishing attacks before they reach your employees.
Benefits: - Prevent data breaches and damage to your business's reputation.
Email
Backup
We'll back up your Office 365 or GSuite email accounts to prevent data loss in the event of deletion or disaster.
Benefits: - Recover deleted or lost emails. Forms part of your disaster recovery plan.
The STANDARD Plan
In addition to the Essentials plan, you'll fully outsource the management of your IT systems with remote monitoring and hands on support for servers and network infrastructure. You'll be able to concentrate on running and growing your business.
You'll have greater control over IT support costs with unlimited remote IT support and assistance with annual IT budgeting and procurement. This is a bespoke package, tailored to your business.
Additional bolt-on services are available including business data backup and website hosting.
Unlimited
Tech Support
Log as many requests for IT Support as you require. We'll provide IT assistance to keep your team productive.
Benefits: - Greater cost efficiency with an outsourced IT Solution. More time to grow your business.
IT Security
Policy
Automate HR, IT, and staff company policies with eSignatures, reminders and central storage.
Benefits: - Central, HR Policy Management. Aids GDPR Compliance.
IT Asset
Management
Gain insights into expiring warranties and aging equipment to keep your systems up to date.
Benefits: - Cost control, Productivity, and System Stability.
Desktop
Customisation
Streamline your employee's desktop experience across all devices with custom start menus and branding.
Benefits: - Improves productivity and removes employee distractions.
The Patch n Protect Plan
This is our most basic package and offers limited protection. It allows you to meet some of your GDPR obligations by ensuring computers are regularly updated and protected by business-grade cyber security software.
There's no technical support included so you'll need to pay for support whether that's on the phone, by email, in person, or remotely. It gives you peace of mind that you have someone to call upon when things go wrong. However, with that said, you won't receive priority support as clients on our Standard Plans come first.
Computer
Updates
We'll manage and install all Microsoft Windows Updates along with the most common computer software. We'll provide you with a monthly report too.
Benefits: - Makes it more challenging for hackers to exploit weak systems. Improves employee productivity and satisfaction with feature updates.
Cyber Security
Protection
Cyber security protection for your devices with a built-in firewall, brute force attack protection, and ransomware shield.
Benefits: -This assists in preventing Viruses, Malware and Ransomware that can cripple any business financially.
Benefit from Cyber Security Training with our IT Support Packages.
Your employees are the strongest line of defense when it comes to protecting your business from cybercrime. Our bite-size training will up-skill your staff and lessen any potential threat to your business.
IT Support is much more than the day-to-day maintenance of IT systems. Cyber Security, Website Management, Data backup and end-user training all play their part in business growth, productivity and resiliency.
Centrally Manage Company IT Policy.
Included in our Standard Plan, this dedicated policy management system allows you to keep track of your company policies. 30 policies are included with the ability to import your own.
Schedule reminders for staff to read and agree to your company terms.
IT SUPPORT
REVIEWS
SysFix provide a wide range of IT Support services in Packages In fact, we're one of the most popular IT support companies near you that that offer a wide range of IT support services.
SysFix IT Support are a Microsoft Certified Partner and with a high client retention rate, we're obviously making our clients happy.
Our clients love what we do and they're happy to shout it from the rooftops.
- Fastest reply I've ever gotten, same day reply! And they solved my problem. 10/10
I recently had the pleasure of experiencing an outstanding IT support service, and I couldn't be happier with the results. The team provided me with exceptional remote IT support, which not only updated my computer but also left me with a newfound sense of confidence in their expertise. From the moment I reached out for assistance, the communication was seamless and efficient. The support team promptly responded to my inquiries, and they were quick to set up a remote session to diagnose and address the issues plaguing my computer. This proactive approach immediately put me at ease, as I knew I was in capable hands. One of the standout aspects of this service was their attention to detail. The IT professionals meticulously analyzed my computer's configuration and identified areas that required updates and optimizations. They didn't just apply generic fixes; instead, they tailored their approach to my specific needs, ensuring that my computer would run smoothly and efficiently. The remote IT support team's technical expertise was nothing short of impressive. They navigated through various software updates, driver installations, and security enhancements with ease. Throughout the process, they explained every step in a clear and understandable manner, ensuring that I was informed and involved in the decision-making process. What truly sets this service apart is their commitment to customer satisfaction. They went above and beyond to ensure that my computer was not only updated but also optimized for peak performance. They even provided valuable tips and recommendations for maintaining my system's health in the long term. The convenience of remote IT support cannot be overstated. It saved me time and effort, as I didn't have to worry about bringing my computer to a physical location for servicing. The entire process was smooth, efficient, and hassle-free. In conclusion, I highly recommend this remote IT support service for anyone in need of computer updates and maintenance. Their exceptional technical expertise, attention to detail, and commitment to customer satisfaction set them apart in the IT support industry. Thanks to their outstanding service, my computer is now running better than ever, and I feel confident knowing that I have a reliable partner for all my future IT needs.
The Benefits of Managed IT Suport
Managing a small business comes with its own set of challenges and one of them is ensuring that your IT infrastructure is always up and running. However, not all businesses have the resources to have an in-house IT team at their disposal. This is where outsourcing IT support services can come in handy.
Cost Savings:
Outsourcing IT support can be more cost-effective than hiring an in-house team. With an external company, you can get access to a team of experts who can provide you with the necessary support, without having to pay for their salaries, benefits, and other overhead costs.Expertise:
IT support companies have the experience and expertise needed to handle any IT-related issue that your business may face. They can provide you with proactive solutions to avoid technical glitches and downtime, and can also offer guidance and advice on the latest technological advancements.Focus on Core Business:
By outsourcing IT support, you can free up your time and resources to focus on your core business operations. This can help you to increase productivity, improve customer service, and ultimately grow your business.Scalability:
As your business grows, your IT needs will also evolve. Outsourcing IT support can provide you with the flexibility to scale up or down your IT operations, as needed, without having to worry about hiring or firing employees.Priority Support:
IT issues can occur at any time, and having access to support can be crucial for your business. Outsourcing IT support can provide you with the expertise you need to ensure your business is always up and running.
In conclusion
Outsourcing IT support for your small business can provide you with numerous benefits, including cost savings, expertise, focus on core business operations, scalability, and priority support. By partnering with a reliable and experienced IT support company, you can streamline your IT infrastructure and focus on growing your business.
SMEs
We work with Small and Medium businesses, up to 200 employees in a range of sectors.
CHARITIES
Not for profit organisations receive preferential rates and discounted software.
STARTUPS
Helping new businesses establish secure IT infrastructure and IT Best Practice.
INDIVIDUALS
Providing technical assistance on-site and remotely across the world.
HOW DOES A BUSINESS IT SUPPORT CONTRACT WORK?
With our small business IT Support packages, you and your team will have unlimited access to our managed IT services helpdesk. You’re charged a fixed monthly fee for unlimited usage of our service. Simply log a support request and our team will take care of the rest. Explore the many benefits of a managed IT Support Service.
We centrally manage your network security and antivirus protection by updating your computers and servers when required and informing you of any critical issues needing extra attention.
FIXED PRICE
IT SUPPORT
Our small business IT support services are based on a fixed monthly fee. Your monthly IT support costs depend on the number of computers, servers and network devices you have along with the type of support plan and SLA you require. If you're looking for an IT support company in London or computer support for small businesses, you're in the right place.
Our premium package removes any up-front costs associated with purchasing antivirus and security software as well as including unlimited on-site support when we are unable to fix an issue remotely.
© SysFix IT Support Ltd, 2003- 2024
VAT Number: GB 206 7821 12
Company Number: 09416191