Telephone: 020 3095 7740 

Remote IT Support and Online PC Support Services
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Same Day Remote IT Support Service
and Monthly IT Support packages for Home and Business

Online PC Support

The quickest way to resolve a computer, laptop or server problem where the device can still access the internet.

Low Cost

Just £75 per hour for PC help, almost half the price of an engineer callout, and much quicker too. Same Day Computer Support.

Mac and PC

Online IT Support is available for Apple Mac, Microsoft Windows computers, and servers, anywhere in the world.

Get remote IT support now with our Online PC Support service.

Our remote computer support service allows us to fix your computer problems remotely without the need for an engineer call-out. It's safe and secure and environmentally friendly. To use our online IT support service, you must have a working internet connection and able to boot into Windows or Mac.

  • We See What You See.
  • Cheaper Than An Engineer Call-out.
  • Just £75 /hr for Residential customers, £75 /hr ex VAT business.
  • Same Day Service. Fast Turnaround.
  • Online PC Support is more convenient and COVID Safe.
  • Available Worldwide With a Working Internet Connection.

We're a London based IT Support Company with a wide range of IT Skills, and to ensure your safety and security, all our technical support team has undergone a DBS security check.


Call Us Now

020 3095 7740

Monday to Friday 8am to 8pm
Saturday 9am to 4pm

Or You Can

E-Mail Us

365 Days a Year


SysFix provide a wide range of IT Support services in London.

In fact, we're one of the best IT support companies in London, having achieved many 5-star ratings on both Google and Trustpilot.


Our clients love what we do and they're happy to shout it from the rooftops. 


  • Had a small job of fitting some case fans into my PC. SysFix sent Jonathan the same day, who arrived exactly on time and did the job perfectly. Did a great job, despite being pestered by my two year old throughout. Will certainly use SysFix again.
  • Fast response time and did a great job fixing my PC.
  • Great team. Very responsive and quickly addressed some internal work needed.

Business IT Support

One monthly fee, Unlimited remote support

Get a Fixed Price IT Support Quote

Remote IT Support frequently asked questions


Remote IT Support - Frequently Asked Questions


Is Remote IT Support safe?

Remote IT support is extremely safe to use. We use the same encryption method as banks, using 256-bit AES encryption. We have no interest in your personal data. All engineers work from our London office and undergo a UK government, DBS security check. Once we have finished our work, we will disconnect from your computer and cannot reconnect.

How long does an Online PC Support Session Take?

Most computer problems are resolved within the first hour to an hour and a half. The speed of your computer and the complexity of your issue can obviously affect this. We charge one hour upfront and subsequent time is billed in 30-minute increments. If you think you'll require more regular computer support, our fixed price IT support packages can save you time and money. 

How soon can I get a Remote IT Support Appointment?

We can usually assist you today, subject to the demands of our clients on contract and appointment availability. Please click the relevant link below to book an online, remote support appointment. 

Can residential customers use Remote IT support?

Yes of course. Our online computer clinic is available to everyone, worldwide. For PC Help, you must be able to log on to your computer and have access to the internet. We're able to fix most problems remotely which saves you time, money and is more environmentally friendly, minimising your carbon footprint by reducing travel.

Helping you with Your PC Problems, Remotely

Our computer engineers are ready and waiting to resolve your PC problems. Simply book an appointment and we'll have you back up and running in no time. As long as you can access your computer or laptop, (Mac or PC) and can access an internet browser (Chrome, Safari, Firefox, Edge) our computer clinic will be able to assist you. 

Computer Security

  • Help with passwords and security 
  • Antivirus Installation and Virus Removal
  • Securing your computer after a scam call 

Computer Migration

  • Migrate your data to a new computer
  • Migrate to a new email service
  • Set up a printer, scanner, or other devices

Business Computer Support

Experience the power of our managed IT support service by fixing a computer or server problem right now. Our pay-as-you-go IT service allows your business to resolve computer, server or database problems such as Microsoft SQL server, as they occur (reactive support). Of course, you don't receive the same response times as clients on a support agreement. Appointments are subject to engineer availability.

Business Computers

Business Servers

  • NAS Configuration ( Synology / Qnap )
  • Server Support to resolve a specific issue
  • Setting up secure file sharing
  • Windows Server, SQL, MySQL Support

Business Networks

  • Secure your network router and firewall
  • Set up VPN access for remote access
  • Assist with cloud services and websites
  • Set up a router or secure WiFi