Server Support and Maintenance
Practical, plain-English server support for London and South East small businesses — Windows Server, Linux and VMware, backups that are actually tested, and honest advice on what to keep on-premise and what's ready to move to the cloud.
What's Covered in Our Server Support
Whether you're running a single physical server, a small VMware cluster or a hybrid setup with services already in the cloud, we cover the full stack — installation, migration, day-to-day maintenance and troubleshooting.
Windows Server Support
Installation, migration and day-to-day admin for Windows Server 2016 through 2025, including Small Business Server environments.
- Exchange Server, SQL Server, IIS
- Active Directory & Group Policy
- HP & Dell server hardware
Linux Server Support
Remote-first support for Ubuntu, CentOS and Debian servers — usually lower licensing cost than Windows for the same job.
- Installation, hardening & housekeeping
- Remote via SSH, or on-site by arrangement
- Ad-hoc or ongoing contract support
VMware & Virtualisation
ESXi and vSphere support to consolidate ageing hardware onto fewer physical boxes.
- Reduced power, cooling & hardware costs
- Physical-to-virtual migrations
- UK remote, London on-site
Backup & Disaster Recovery
Backups you can actually rely on — set up correctly, monitored, and test-restored so a failure doesn't become a crisis.
- Local & cloud backup
- Tested restores, not just backup jobs that "ran"
- Ransomware-aware recovery planning
Security & Patch Management
Proactive patching rather than waiting for something to break — including patch deployment for Windows and linux environments.
- Scheduled patching & updates
- Vulnerability & hardening review
- Scheduled outside business hours where needed
Networking & Other Technologies
The infrastructure around the server matters just as much as the box itself.
- Draytek routers, WatchGuard firewalls, F5 load balancers
- VPN, DNS, DHCP, Terminal Server (RDP)
- SSH, FTP/SFTP, Samba, Apache, IIS
Data Centre & Third-Party On-Site Support
We work as a trusted third-party engineer on record for servers hosted in London and South East data centres — hardware swaps, cabling, and Windows/Linux server support carried out on your behalf when you don't have someone on the ground.
How Server Support Works
Assess & Audit
A straightforward review of what you're running, how it's backed up, and where the risks are — before anything changes.
Stabilise & Secure
Outstanding patches applied, monitoring switched on, backups checked and actually tested — not just assumed to be working.
Maintain & Monitor
Ongoing patching, housekeeping and backup checks under your plan, with plain-English updates rather than jargon.
Plan Ahead
Honest advice on what's worth keeping on-premise and what's ready to move to Microsoft 365 or the cloud — no push to migrate before it makes sense.
Server Support Plans
Fixed monthly plans for ongoing cover, or pay-as-you-go for one-off work. Most small businesses now run one or two servers alongside cloud services like Microsoft 365 — plans are sized accordingly rather than built around a server room.
Essential
£135/mo ex VAT
1–2 servers
- Remote monitoring, Monday–Friday
- Scheduled patch management
- Phone & email support
- On-site by appointment (PAYG call-out)
Business
£225/mo ex VAT
Up to 3 servers
- Everything in Essential
- Priority support queue
- Backup monitoring & failure alerts
- One on-site visit included per quarter
Priority
£345/mo ex VAT
Up to 4 servers
- Everything in Business
- Out-of-hours patch windows
- Backup monitoring & failure alerts
- Two on-site visits included per quarter
Remote Support
£95/hr ex VAT
No plan needed — pay per hour
- No contract — book only when you need us
- Remote only, billed per hour
- £114.00 inc. VAT for the first hour
Ready to get your servers properly looked after?
Tell us a bit about your setup and we'll come back with a straightforward recommendation — no jargon, no pressure to migrate before it makes sense.
