Joomla Support Services › Security Audits & Malware Removal

Joomla Security Audits & Malware Removal

Hacked, blacklisted, or just want to know how exposed your site really is? We find every backdoor, clean it properly, harden what let it in, and set up monitoring so it doesn't happen again.

Get a Security Scan See Pricing

Joomla support number: 020 3095 7740 · site down or actively being exploited right now? See Emergency Support instead

Same-day scan on request
20+ years Joomla
Confidential & discreet handling
No contract needed
What We Cover

From First Scan to Ongoing Protection

Whether you want to know how exposed you are before anything happens, or you're already dealing with a hack, the process is the same: find everything, fix it properly, and make sure it stays fixed.

Security Audit & Vulnerability Scan

A full pass over core, extensions, template and server config to find weaknesses before anyone else does.

Malware & Backdoor Removal

Injected code, hidden shells and backdoors found and removed — not just the obvious symptom papered over.

Full Hack Recovery & Forensics

For sites that have been compromised: a full investigation to confirm exactly what happened and that nothing's been left behind.

Blacklist & Safe Browsing Removal

Flagged by Google or a browser warning? We handle the cleanup proof and delisting requests to get the warning lifted.

Core & Extension Hardening

File permissions, admin access, unused features and known weak points all locked down properly.

User & Password Security Review

Every admin account checked — unknown users removed, passwords reset, two-factor authentication switched on.

File Integrity Monitoring

Alerts the moment a core or template file changes unexpectedly, so a fresh infection gets caught in hours, not months.

Ongoing Security Monitoring

Continuous scanning after the cleanup so any reinfection attempt is caught and dealt with early.

A blacklist warning costs you traffic every hour it's up

Google's "This site may be hacked" message and browser security warnings turn visitors away instantly — and getting delisted needs proof the site is properly clean, not just symptom-free.

A half-cleaned site gets reinfected within days

Deleting the obvious malicious file isn't cleanup — if the backdoor that let it in is still there, the same attacker (or an automated bot) is usually back within a week.

Most hacks are found weeks after they happen

Automated attacks target known Joomla vulnerabilities at scale — an audit before anything goes wrong is usually far cheaper than a forensic cleanup after the fact.

How We Find and Fix It

The same thorough process whether you're being proactive or recovering from a hack.

See Pricing All Support Services
1
Step 1

Initial scan & triage — core, extensions, database and server checked for malicious code, unknown admin accounts and known vulnerabilities.

2
Step 2

Deep clean & core restore — every infected file removed or restored against clean originals, database checked for injected content.

3
Step 3

Hardening & blacklist removal — the entry point closed off, accounts secured, and delisting requested from Google and any blacklists.

4
Step 4

Monitoring handover — file integrity monitoring set up so you (or we) know immediately if anything changes again.

No Contract Needed

Fixed Prices, Not a "Contact Us for a Quote"

Most security services in this space won't publish a price. We think you should know what you're paying before you start.

Most Chosen

Malware Removal

For a site that's already been hacked, defaced or blacklisted.

£345 +VAT

Fixed price for a standard single-site infection · unusually large or multi-site cases quoted separately

Get Cleaned Up
  • Full malware & backdoor removal
  • Google/browser blacklist removal requested
  • Core & extension hardening included
  • Written report: what happened, how it got in, what we fixed

Want us watching for reinfection afterwards? Post-cleanup monitoring is available as an add-on from £25/month — ask when you book.

Security Audit & Hardening

For a site that hasn't been hacked — find and fix the weaknesses first.

£245 +VAT

Full report plus the hardening steps we can apply immediately

Book an Audit
  • Vulnerability scan across core, extensions & template
  • User account & password security review
  • Plain-English report with priority-ranked fixes
  • Credited against a hardening project if you proceed
Want security monitoring and hardening included every month rather than a one-off? Our Care Plans build it in as standard.

First payment taken by card — once we've confirmed details with you, we'll invoice you directly and collect anything else by direct debit.

Common Questions

Security & Malware Removal FAQs

Common signs are a Google or browser blacklist warning, unfamiliar pages or redirects appearing, unexpected admin users, your host suspending the account, or a sudden traffic spike to strange URLs. If you're not sure, a scan will tell you either way — it's often not visible just by looking at the site.

Yes, for a proper cleanup or audit we need Joomla admin access and either hosting control panel or FTP/SFTP access. Everything is handled confidentially, and we can talk you through exactly what we're doing at each step if you'd like.

A standard single-site infection is usually cleaned within a working day once we have access. Blacklist delisting can take a little longer afterwards, since that depends on Google and other providers reviewing the request — we submit it as soon as the site is confirmed clean.

Wherever we can identify it, yes — knowing the entry point (an outdated extension, a weak password, a known core vulnerability) is what lets us close it properly rather than just cleaning up and hoping. That's included in the report either way.

If it's down right now or you think something is happening live, start with Emergency Support for immediate triage — we'll then move into the fuller cleanup and hardening covered on this page once the site's stable.

No site is ever 100% unhackable, but closing the entry point and hardening the install makes a repeat attack far less likely. If you'd like us actively watching afterwards, post-cleanup monitoring is available as a paid add-on from £25/month so any reinfection attempt is caught fast.

Not Sure How Exposed You Are?

Get a proper scan and a straight answer — fixed price, no obligation beyond the work you book.

Get a Security Scan Call 020 3095 7740

20+ years Joomla · UK-based team · Fixed price, no contract