Joomla Support Services That Keep Your Site Fast, Secure & Actually Up to Date

Ongoing Joomla website maintenance and support, fast Joomla emergency support when something breaks, and full Joomla migration to Joomla 6 — all from one UK-based team.

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Joomla support number: 020 3095 7740 · or raise a support ticket any time

20+ years Joomla
UK-based SSD hosting
DBS-cleared team
One monthly invoice
What We Cover

Joomla Website Maintenance & Support, End to End

From routine Joomla site maintenance to same-day Joomla website repair and full version migrations — pick a plan below, or ask about any of these as a one-off.

01

Joomla Maintenance & Updates

Core, template and extension updates applied and tested on a schedule, so maintenance never gets forgotten about.

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02

Joomla Emergency Support

Site down, hacked, or throwing a fatal error? Most issues are triaged the same working day.

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03

Joomla Troubleshooting & Repair

White screens, broken layouts, failing extensions, database errors — diagnosed and fixed.

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04

Joomla Upgrades & Migrations

Still on Joomla 1.5, 3, 4 or 5? We handle the full upgrade path to Joomla 6, safely.

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05

Security Audits & Malware Removal

Audits, deep scans and full un-hack clean-up — plus the fix that stops it happening again.

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06

Joomla Website Health Check

A full review of security, performance, structure and content, with a plain-English report.

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07

Joomla Content & Admin Support

Content updates, page building and everyday admin on a regular block of hours each month.

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08

Managed Joomla Hosting

UK-based SSD hosting we host, secure, monitor and keep updated ourselves.

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Have a Joomla Project in Mind?

From a single fix to full ongoing support, every plan starts with a quick conversation about what your site actually needs.

20+ years Joomla UK-based team No obligation chat
See Pricing Get Started

Each service card is ready to grow into its own dedicated page as we add content.

Joomla left unmaintained is a liability

Unpatched core and extensions are the #1 way Joomla sites get hacked. A care plan means updates happen before they become a problem — not after your site's already down.

Predictable cost, no surprise invoices

A fixed monthly fee covers routine maintenance and a bank of support time, so small fixes and questions don't turn into ad-hoc bills every time something needs attention.

One team who already knows your site

No re-explaining your setup to a new freelancer every time. We know your templates, extensions and hosting, so fixes are faster and safer.

New

Migrating to Joomla 6? We'll Handle the Whole Thing.

If you're still on Joomla 3, 4 or 5, a planned migration to Joomla 6 is the safest way to stay supported, secure and fast — done properly, with nothing broken along the way.

Book a Migration Review — £210 (£175 +VAT) Read More
Audit — we check every template, extension and custom code block for Joomla 6 compatibility before touching anything.
Staging build — the migration happens on a private staging copy first, so your live site isn't touched until it's ready.
Content & SEO carried across — URLs, redirects, metadata and rankings preserved, not left to chance.
Go-live & aftercare — we switch it over and keep watch for the first two weeks at no extra cost.
Monthly Joomla Care Plans

Choose the Level of Cover That Fits Your Site

Every plan is a 30-day rolling agreement — no long lock-in contracts. Cancel or switch plans any time with 30 days' notice. Hosting is billed separately (see below).

Essential

For a small, low-traffic Joomla site that just needs the basics covered.

£79/month +VAT

30-day rolling · no setup fee

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  • ✓ Monthly Joomla core & extension updates
  • ✓ Weekly off-site backups
  • ✓ 24/7 uptime monitoring
  • ✓ Security & malware scanning
  • ✓ 15 minutes/month support time
  • ✕ Staging site testing
  • ✕ Priority same-day response
  • ✕ Performance & speed tuning
Most Popular

Growth

For a trading business site where uptime and quick fixes actually matter.

£129/month +VAT

30-day rolling · no setup fee

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  • ✓ Everything in Essential, plus:
  • ✓ Daily off-site backups
  • ✓ Staging site testing before updates
  • ✓ Broken link & pagespeed checks
  • ✓ 30 minutes/month support time
  • ✓ Priority (same working-day) response
  • ✓ Discounted ad-hoc rate: £75/hr

Priority

For a business-critical or e-commerce Joomla site that can't afford downtime.

£249/month +VAT

30-day rolling · no setup fee

Get Started
  • ✓ Everything in Growth, plus:
  • ✓ Hourly backups
  • ✓ 2 hours/month support time
  • ✓ Monthly performance & speed tuning
  • ✓ Monthly report & health check call
  • ✓ Emergency same-day fix guarantee
  • ✓ Discounted ad-hoc rate: £75/hr
Most of every plan runs on automated monitoring & scheduled updates — the included support minutes are there for the times you actually need us.

Need hosting too? UK SSD Joomla hosting can be added to any plan from £39/month +VAT — ask us when you sign up.

First payment is made by card, once we get started, we'll set your plan up as a recurring invoice via Direct Debit.

Prefer to Prepay? Buy a Block of Hours

Pre-paid support hours for clients who'd rather not commit to a monthly plan but want a better rate than pay-as-you-go. Blocks never expire, even if our prices go up.

  • ✓ 5-hour block — £375 +VAT (£75/hr)
  • ✓ 10-hour block — £700 +VAT (£70/hr)

Mostly Self-Manage? Get a Support Retainer

For clients who look after their own Joomla site day to day but want the reassurance of a trusted expert on call. A low monthly retainer buys priority access and a discounted hourly rate whenever you do need us — no bundled support minutes to use up.

Ask about a retainer
No Contract Needed

Just Need Something Fixed Once?

Not every job needs a monthly plan. If you'd rather pay as you go, our Joomla engineers can help with one-off fixes, updates, migrations and troubleshooting — no ongoing commitment.

  • ✓ Fixing a broken or hacked Joomla site
  • ✓ Core, template or extension updates
  • ✓ Gantry / template configuration
  • ✓ Component & plugin installation
  • ✓ Migrating an old or unsupported Joomla version

Pay-as-you-go rate

£85/hour +VAT

Billed in 30-minute increments after the 1st hour · no minimum spend

Book Remote Support

First hour (£102 inc. VAT) taken as a booking deposit via secure Stripe checkout — any extra time is billed at the PAYG rate afterwards.

Common Questions

Joomla Support FAQs

Growth and Priority plan clients get malware clean-up as part of their monthly support time; Essential plan and pay-as-you-go clients are billed at the standard hourly rate. Either way, call us straight away — the faster we're in, the less damage is done.

Most Joomla emergency support requests are triaged the same working day, and Priority plan clients are guaranteed a same-day fix. For pay-as-you-go clients, response time depends on current workload — call our Joomla support number for the fastest answer.

Yes — from any older version (Joomla 3, 4 or 5). We audit your templates and extensions for compatibility first, build the migration on a staging copy, and only go live once everything's tested, including your SEO and URLs.

Yes — plan clients can raise a ticket, call our Joomla support number, or email us directly, and it lands with a team who already knows your site rather than a generic queue.

Yes. All care plans are 30-day rolling agreements — no long lock-in contract. Upgrade, downgrade or cancel with 30 days' notice.

Extra time is simply billed at your plan's discounted hourly rate and added to your next monthly invoice — no surprises, and we'll always confirm cost with you first for anything beyond routine maintenance.

Yes, including legacy Joomla 3.x, 1.5 and 2.5 sites, though we'll usually recommend an upgrade path if your version is end-of-life and no longer receiving security patches.

Yes — our Joomla Content & Admin Support service covers page building, content updates and general site admin on a regular block of hours each month, alongside or instead of a technical care plan.

Yes — our Joomla Website Health Check is a one-off, no-obligation review of your site's security, performance, structure and content, with a plain-English report on what to fix first.

Ready to Stop Worrying About Your Joomla Site?

Tell us a bit about your site and we'll recommend the right level of cover — no obligation.

Get Started Call 020 3095 7740

20+ years Joomla · UK-based team · No card details needed to get started