Our server maintenance contract monitors your servers both day and night. We are alerted to possible faults and take action before they turn to more serious issues preventing extended downtime.
You pay a fixed monthly fee for unlimited server support and ongoing maintenance. The only extras you'll pay are for On Site visits, cloud backup, antivirus and any subscription service such as office 365.
We ensure your servers are patched with the latest security updates to keep security holes closed tight. We also deploy WSUS to reduce the load on your internet connection of multiple machines downloading the same updates over and over.
We run the majority of server maintenance tasks outside of your businesses working hours which means your staff can work without interruption.
We set up and configure your onsite backups and monitor them for any failures or technical issues. We manage the entire backup process to ensure your data is safe.
In the unlikely event that you have a catastrophic server failure, a member of our highly skilled team will visit you to either perform a server restore from backup or troubleshoot the issue. We guarantee to be there the same day on our premium plan.
IT Support in London is available Monday to Friday (8am to 8pm) and Saturday (9am to 4pm). Out of hours appointments available with supplement, subject to engineer availability.
All our IT engineers are DBS security cleared.
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Ubuntu Server Support. All versions of ubuntu server are supported including the installation of software, general housekeeping and server maintenance.
CentOs Server Support is available both remotely through an SSH tunnel or on-site either on an ad-hoc basis or on a monthly 