020 3095 7740
020 3095 7740
Standard
£75 / £95 /hr
Office Infrastructure Audit
Unlimited Remote Support
On-Site Support (Desktop/Server)
Windows Update and Patching
24/7 Support Logging Facility
Third Party Management
A Dedicated Account Manager
Procurement of Hardware/Software
Yearly PC Health Check
Infrastructure and Printer Support
User Management & Admin
Off-Site Data Backup
Managed Antivirus
Network Documentation
Managed Licencing
Premium
Unlimited*
The Standard Plan Includes
Office Infrastructure Audit
Unlimited Remote Support
On-Site Support (Desktop/Server)
Windows Update and Patching
24/7 Support Logging Facility
Third Party Management
A Dedicated Account Manager
Procurement of Hardware/Software
Yearly PC Health Check
Infrastructure and Printer Support
User Management & Admin
The Premium Plan Also Includes
Off-Site Data Backup
Managed Antivirus
Network Documentation
Managed Licencing
Our standard service level runs from 9 AM through to 5:30 PM Monday to Friday excluding bank holidays. Additional cover is available subject to availability, 24/7 at an additional charge.
SMEs
We work with Small and Medium Enterprises, between 5 and 200 users.
CHARITIES
Not for profit organisations receive preferential rates.
STARTUPS
Helping new businesses establish secure IT infrastructure.
INDIVIDUALS
Providing technical assistance on-site and remotely across the world.
HOW IT
WORKS?
With our small business IT Support packages, you and your team will have unlimited access to our managed IT services helpdesk. You’re charged a fixed monthly fee for unlimited usage of our service. Simply log a support request and our team will take care of the rest.
We centrally manage your network security and antivirus protection and update your computers and servers when required, informing you of any critical issues needing extra attention.
FIX YOUR
IT SPEND
Our small business IT support services are based on a fixed monthly fee. Your monthly IT support costs depend on the number of computers, servers and network devices you have along with the type of support plan and SLA you require. If you're looking for an IT support company in London or computer support for small businesses, you're in the right place.
Our premium package removes any up-front costs associated with purchasing antivirus and security software as well as including unlimited on-site support when we are unable to fix an issue remotely.
A Service Level Agreement is our promise to you that we will deal with your support requests within a given timeframe. Our SLA depends on the type of package you select and the priority or business impact these have on normal business operations.
With our expert knowledge and approved suppliers, you can avoid costly mistakes by outsourcing your IT procurement to us. We source the most appropriate server, computer system and software solutions to meet your individual requirements.
Whether you’re looking to improve security, upgrade servers or consider a move to the cloud, our IT consultancy service provides you with the answers you need to make informed decisions for your business, included as standard in our IT Support agreement.
