Our standard service level runs from 9am through to 5:30pm Monday to Friday excluding bank holidays. Additional cover is available subject to availability, 24/7 at an additional charge.
A Service Level Agreement is our promise to you that we will deal with your support requests within a given timeframe. Our SLA depends on the type of package you select and the priority or business impact these have on normal business operations.
With our expert knowledge and approved suppliers, you can avoid costly mistakes by outsourcing your IT procurement to us. We source the most appropriate server, computer system or software solution to meet your individual requirements.
Whether you’re looking to improve security, upgrade servers or consider a move to the cloud, our IT consultancy service provides you with the answers you need to make an informed decision.