Multi-factor authentication is the single most effective way to stop most account takeovers, yet many small businesses put it off because they fear locking staff out. This guide walks you through a calm, staged Microsoft 365 MFA setup that keeps people working while closing the door on the common attacks we see in London and the South East.
Most cyber breaches start with a simple human mistake: clicking a link, opening an attachment, or reusing a password. The good news is that these mistakes can be dramatically reduced with the right training. In this post, we explain how cyber security awareness training reduces the probability of a cyber breach and why it's one of the smartest investments your small business can make.
Many small businesses bought Office 365 through GoDaddy because it was quick and cheap. But that convenience often comes with hidden limits: missing features, confusing support, and a licence that isn't quite the Microsoft 365 you expected. Here's what's really different, and how to move across without losing email or sleep.
We are pleased to share some news: SysFix IT Support has been named Charity Focused MSP of the Year. It matters less because of the trophy and more because of what it reflects, which is a lot of small charities finally getting IT that fits how they actually work. So rather than simply announcing it, here is the practical bit: what charities and small businesses should be doing about their IT right now.
If your team spends hours each week copying data between spreadsheets, forwarding emails or manually creating tickets, you're not alone. Many small businesses in London and the South East lose valuable time to repetitive admin. SysFix IT can help you automate these processes, so your staff can get back to the work that actually grows your business.
It usually starts innocently. Someone needs a client email rewritten, a spreadsheet formula explained, or a contract summarised before a meeting. So they open a free AI chatbot, paste the details in, and get a decent answer in seconds. The problem is what happens to that information next, and whether your business can still claim it is GDPR and Cyber Essentials compliant.
There is a moment every small business owner knows. You sit down to send an important quote, and the computer takes an age to wake up, then freezes halfway through loading your email. You wait, you sigh, and you get on with something else. Multiply that by five staff and most working days, and the real cost starts to add up.
If your business email still lives on an old IMAP or POP3 mailbox, you have probably noticed the cracks: messages that vanish between devices, spam that slips through, and no easy way to recover a deleted folder. Moving to Microsoft 365 fixes most of that, but only if the migration is planned properly. This guide walks you through what to check before you start, what commonly goes wrong, and how to switch without losing a single message.
Most small business owners don't think about data loss—until it happens. It's easy to assume your files are "somewhere safe," especially if you're usi...
Last night, we had the privilege of attending Imagine Nation, an extraordinary festival-themed event hosted by Giacom at London's Southbank. This unique gathering was more than just an industry event—it was a heartfelt celebration of the incredible work done by IT support providers like ourselves. Here's a recap of the highlights that made Imagine Nation an unforgettable experience.
In the rapidly evolving field of information technology, staying ahead requires continuous learning and acquiring new IT skills. One of the most effective ways to demonstrate expertise and advance your career is through certifications. This guide will cover the most valuable IT certifications for 2024 in areas like cloud computing, cybersecurity, AI, and data science. We'll also discuss the benefits of each certification and potential career paths.
Croydon, situated in South London, has seen a steady increase in its population, which now stands at around 395,000 residents as of 2024. This growth is consistent with trends observed across London and the broader UK, driven by both natural population growth and immigration (Office for National Statistics) (Croydon Observatory).
In the dynamic landscape of modern business, technology acts not just as a facilitator but as a critical backbone that supports operations, growth, and innovation. As enterprises evolve, the complexity of managing and maintaining their IT infrastructure escalates, making it imperative to ensure uninterrupted tech support.Enter a 2 sentence intro.
Emergency IT Support is a service dedicated to providing swift resolutions to business critical IT incidents. This priority business service provides support and assistance with virus outbreaks, ransomware attacks, server outages, network connectivity and data loss. Most issues are dealt with remotely due to speed however on-site support is also often available.
The tech world is buzzing with the latest announcement from Microsoft – the introduction of Windows Server 2025. This new iteration of the server operating system is packed with features aimed at enhancing security, performance, and flexibility, making it a compelling update for IT professionals and organizations worldwide.
When is the Windows Server 2012 R2 End Of Life? Support for Windows Server 2012R2 comes to an end on October 10th 2023, leaving businesses vulnerable ...
Unfortunately, they merged with another IT company. If you're still looking to work with a small independent IT company in London, SysFix IT Support can help.
You may want to replace the NowTV Broadband Router if you're experiencing poor wifi or slow speeds. When we asked for a replacement router, NOWTV wanted to sign us up for a new 12-month contract (I don't think so!) So read on and we'll show you how to set up the best router for Now Broadband.
What is FuxSocy Encryptor and how did I get it? The FuxSocy ransomware is a type of malicious software that encrypts files on the infected system, ren...
Managed Antivirus takes the hassle out of understanding and managing your own product of choice. Instead, we select the top antivirus product on the market and manage this for you, as a service. We take the stress away from you and deal with all the infections that are detected as well as making sure they are analysed and eradicated. Furthermore, we ensure your software is up to date.
Windows 11 will be released in the last quarter of 2021, perhaps a little excitement in the second year of COVID gloom. The PC Helath Check app (pictured) provided by Microsoft should not be confused with a PC Healh Check Service, where an IT technician performs actual work on your computer, to resolve problems.
The cost of IT support for a small business in the UK varies. The average price per hour for remote IT Support in the UK is around £85 per hour remotely. However, prices range from £60-120 depending on where you live, with London prices being higher. On-Site support, where an IT specialist will visit you in your business, on average is around £95 per hour plus a call-out fee, but again, prices vary, especially within the capital.
An IT Support Contract is an agreement between you (the client) and a managed service provider (MSP). An MSP provides technical support or other IT related services such as cloud data backup for an agreed monthly fee.
Most IT support companies will charge for a set amount of support hours which will be depleted as your IT issues are logged and resolved. SysFix IT Support Ltd provides unlimited IT support for a fixed monthly fee. Taking the advice of an IT professional as either a new start-up business or as a well-established company can save you lots of headaches and ill-advised purchases.
With the introduction of GDPR laws and an ever-increasing trend for online services, protecting our data is becoming more important. Cybercriminals know that gaining entry into a business's IT systems can provide a huge bounty. Whether through illegal activity such as credit card fraud or selling stolen data, cybercrime is extremely lucrative yet damaging for those targeted. Learn the basics on how to protect your business from cyber crime.
We ran into an issue recently with transferring files between a server and a workstation. They were connected via openVPN client and a pfsense router running OpenVPN server. We found that when pinging the pfsense from the connected client, pings worked fine. The main issue came however when we attempted to copy a file from the server to the client.
The SysFix team would like to acknowledge, the scientist and World War Two code breaker, Alan Turing he has been named "The Greatest Person of the 20t...
Meet Damien, our resident custom PC builder. He's creating an Intel i7 (11th Generation) with 2 x M.2 solid state 1TB drives and 16GB of Ram. Tha...
How does today's technology negatively impact the youth of today? As technology surpasses itself and becomes more advanced, it mak...
Today, I want to share with you a little secret but before I reveal how you can make hundreds of pounds, sometimes thousands over a period of time, I ...
WannaCry Ransomware: A Wake-Up Call for Businesses Still Using Outdated Systems Back in May 2017, the world witnessed one of the most widespread cyber...
In 2025, having a professional small business website is no longer optional—it's essential. For any company in London aiming to attract and retain cli...
Significant data loss can raise its ugly head at any time. Sometimes, without warning, your entire collection of family photos, music a...
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