Most extension developers build for one platform and hope it fits every use case. We started Cogsnug because we kept running into the opposite problem: teams running Joomla, OTOBO, or WordPress who had a very specific, very reasonable need — and nothing on the marketplace quite met it.Enter a 2 sentence intro. Not because the big platforms are bad, but because "built for everyone" often means "built for no one in particular."

If you run OTOBO as your helpdesk, backups aren't optional — you're sitting on ticket history, customer data, attachments, and configuration that would take weeks to reconstruct if a server died tomorrow. The good news is that OTOBO ships with a backup mechanism out of the box. The bad news is that "ships with a backup mechanism" and "has a backup solution" are two very different things, and the gap between them is exactly where most OTOBO admins get caught out.

London, 20th August 2024 – SysFix IT Support is proud to announce that it has been honoured with the esteemed "Best Business and Community IT Support Provider 2024" award. This recognition underscores the company's unwavering commitment to delivering exceptional IT services to businesses and communities across the UK.

We have some exciting news to share on our blog today! SysFix IT Support LTD, a trusted provider of innovative IT Support Services, has recently been honoured with the Bronze Award in the Defence Employer Recognition Scheme (ERS).

SysFix IT Support are committed to supporting the Armed Forces, their veterans and in particular, the young people involved with the Army Cadet Force.