If you run OTOBO as your helpdesk, backups aren't optional — you're sitting on ticket history, customer data, attachments, and configuration that would take weeks to reconstruct if a server died tomorrow. The good news is that OTOBO ships with a backup mechanism out of the box. The bad news is that "ships with a backup mechanism" and "has a backup solution" are two very different things, and the gap between them is exactly where most OTOBO admins get caught out.

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Error code 80090034 was generated when attempting to add a new Office 365 email account into Microsoft Outlook stating that your computer's trusted platform module has malfunctioned.  Something went wrong - doesn't it always!

Outlook security manager is a component found in older versions of Microsoft Office, specifically, Outlook 2003. It can also be found in other versions of Outlook. It is a programming tool that was designed to control Outlook security from within the software itself as an add-in.

We explain how to clean a dusty computer and why it's important to do so. 

In this guide, you'll learn how to keep your IT systems and online services secure by using complex passwords. Too many people save their passwords in a spreadsheet or worse still, write down their passwords on notes stuck to their desks.

Laptop computers are becoming smaller, lighter, and more powerful, all of which contribute to increased heat generation. As technology advances, laptops are becoming smaller in size. The demands of users however stay pretty constant. Everyone demands the best for the cheapest possible price. There are however a few ways that we can show you to help prevent laptops from becoming too hot.