Free Otobo Backup Tools

OTOBO Theme Editor & Interface Tools

Personalise colours, branding and ticket display.
Traffic-light priorities, reply badges, footer removal
and more — with 7 ready-to-use presets and 3
custom slots.

Built for OTOBO 10.0.x — 11.0.x

7 Preset Themes, 3 Custom Installs via Package Manager Settings survive every update Features
Features

OTOBO Branding & Theme Customisation

If you run OTOBO for customer support, internal IT, or any customer-facing service desk, chances are your agents and customers are staring at the same generic blue-and-grey interface every other OTOBO installation in the world uses. That's a missed opportunity — and an easy one to fix. A single Admin screen replaces hours of hand-written CSS and skin files. 

Seven ready-made presets

Corporate, dark mode, high-contrast and more — apply a complete look in one click, then fine-tune from there.

Three custom slots

Save your own colour schemes into renameable Custom slots — perfect for matching a client's brand exactly.

Logo & branding

Upload your own logo, set its size and background, and it appears in the agent header immediately.

Custom CSS, per preset

Every preset has its own advanced CSS box, appended after the generated rules — full control when you want it.

Works across all deployments 

Fully compatible with both Docker and traditional bare-metal OTOBO installations.

Settings that survive updates

Colours, fonts and logo are automatically backed up and restored on every install or upgrade.

How it works

Live in under five minutes

From upload to a fully rebranded agent interface, with nothing to configure outside the admin screen.

1

Install the package

Upload the .opm file in Admin → Package Manager, just like any other OTOBO add-on.

2

Activate your licence

Paste the key you were emailed into the Licence box. Verified locally, instantly.

3

Pick or build a theme

Choose a preset, or set your own colours, fonts, sizing and logo from scratch.

4

Save & go live

Changes apply immediately for every agent — no cache clearing, no restart.

Pricing

Simple licensing

Choose a perpetual licence for a never-expiring product with 12 months of updates and support, or an annual licence for ongoing support and updates.

PERPETUAL LICENCE

£172 SAVE £43
£129

One-time payment, perpetual licence

  • 1 OTOBO instance / domain
  • All presets & custom slots
  • Logo & custom CSS
  • Never expires, 12 Months of updates

FREE TRIAL

£0

7 days full access, no credit card

  • 1 OTOBO instance / domain
  • All presets & custom slots
  • Logo & custom CSS
  • Instant email delivery
Brand Consistency

Why Generic Software Hurts Your Brand

Branding isn't just for external marketing — internal tools define how your team interacts with your business every day.

Internal Business Credibility

You invest in branded email signatures, internal tools, and corporate assets — your ticketing desk shouldn't be an exception. An unbranded, off-the-shelf portal sends a quiet signal that the system is a temporary bolt-on rather than a core, professional asset.

The Team Perspective

Agents spend hours a day inside OTOBO. A workspace that reflects your company's identity — your colours, your logo, your visual language — reinforces culture and pride in the tools your team uses, rather than feeling like a bolt-on system.

The Fix

Theme Customiser for OTOBO

A native OTOBO admin plugin that puts full visual control directly in your Admin panel — no developer, no template hacking, and zero risk of a broken update wiping out your changes.

FAQ

Common questions

They're preserved automatically. Every saved colour scheme, logo and custom CSS is backed up on save and restored on install or upgrade, so updating never resets your appearance back to default.

Licence keys are locked to the domain they're issued for. Get in touch if you need to move OTOBO to a new domain and we'll reissue your key at no charge.

Not at all. Every setting is managed directly in the OTOBO admin interface. No files to upload, no code to edit, and no manual configuration required.

No. Your design settings are stored separately and protected. Standard OTOBO version updates won't overwrite or break your branding and customisation.

Your perpetual licence never expires — you can continue using the plugin forever but you won't receive new updates or support. You'll be given the option to renew support if you choose to do so. Those on annual licences simply renew for a further 12 months of updates and support.

Ready to make OTOBO look like your brand?

Get a licence key in minutes and have your agents working in a rebranded interface today.

Plugin Support

Need Help or Technical Assistance?

Having trouble installing, configuring, or activating your licence? Our technical team is on hand to help you get OTOBO looking great.