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We understand that every business model is different, therefore we offer the option to Pay As You Go. (PAYG)
If an IT Support Contract isn't for you, you can purchase support time for your business from our online store by credit or debit card, PayPal or Direct Bank Transfer.
You receive the same level of support as a contract customer, however the rates will be higher over a longer period of time than that of a contract. Some people like to refer to this as a retainer.
Pay As You Go IT Support can be purchased in blocks of 5 hours or more with an initial £75 setup fee. When your account is running low, you can simply top up. Any unused support time is left as a credit on your account.
Our comparison is based on 5 machines at a single location with 3x1 Hour call-outs per year and 20x remote support sessions either by telephone, E-Mail or Remote Control.
Contract: £900 Per Year (+ 3 Callouts at £75) = £1125 Annually
Ad-Hoc: £1725 Annually (23 Incidents)
Pro's: No Contract, Instant approval and activation subject to cleared funds.
Con's: Charged per incident, Costs could be higher than the cost of a contract, No Pro-Active Support or monitoring, No regular AntiVirus Checks. No
Pay As You Go IT Support Does Not Include
We will not monitor equipment for possible causes of iminent failure.
We will not monitor your servers or PCs for serious virus problems.
We will not update your computers with the latest security patches.
** All items marked in red are included in an IT Support Contract as standard **