IT Support for Charities and not for profit organisations in London.
SysFix IT Support work with a number of charities across the capital. Unlike profit-driven businesses, charities have different needs, primarily due to cost restraints and governors. We work with you to not only provide exceptional computer and network support but also, to reduce your IT spend through innovation and consolidation.
Whilst we do not offer free IT support for charities, we do offer free IT advice and our managed IT support contracts are discounted. We can assist you in sourcing free software, setting up funding pages and maximising your budgets to enable you to obtain as much as possible for your money.
Whether you're looking for an IT company in London to assist with daily IT management, website design or to reduce overall IT costs, we're here to help.
IT SUPPORT
REVIEWS
SysFix provide a wide range of IT Support services in London.
In fact, we're one of the most popular IT support companies near you that that offer a wide range of IT support services.
SysFix IT Support are a Microsoft Certified Partner and with a high client retention rate, we're obviously making our clients happy.
Our clients love what we do and they're happy to shout it from the rooftops.
- Fastest reply I've ever gotten, same day reply! And they solved my problem. 10/10
- I recently had the pleasure of experiencing an outstanding IT support service, and I couldn't be happier with the results. The team provided me with exceptional remote IT support, which not only updated my computer but also left me with a newfound sense of confidence in their expertise. From the moment I reached out for assistance, the communication was seamless and efficient. The support team promptly responded to my inquiries, and they were quick to set up a remote session to diagnose and address the issues plaguing my computer. This proactive approach immediately put me at ease, as I knew I was in capable hands. One of the standout aspects of this service was their attention to detail. The IT professionals meticulously analyzed my computer's configuration and identified areas that required updates and optimizations. They didn't just apply generic fixes; instead, they tailored their approach to my specific needs, ensuring that my computer would run smoothly and efficiently. The remote IT support team's technical expertise was nothing short of impressive. They navigated through various software updates, driver installations, and security enhancements with ease. Throughout the process, they explained every step in a clear and understandable manner, ensuring that I was informed and involved in the decision-making process. What truly sets this service apart is their commitment to customer satisfaction. They went above and beyond to ensure that my computer was not only updated but also optimized for peak performance. They even provided valuable tips and recommendations for maintaining my system's health in the long term. The convenience of remote IT support cannot be overstated. It saved me time and effort, as I didn't have to worry about bringing my computer to a physical location for servicing. The entire process was smooth, efficient, and hassle-free. In conclusion, I highly recommend this remote IT support service for anyone in need of computer updates and maintenance. Their exceptional technical expertise, attention to detail, and commitment to customer satisfaction set them apart in the IT support industry. Thanks to their outstanding service, my computer is now running better than ever, and I feel confident knowing that I have a reliable partner for all my future IT needs.
Microsoft 365 Licensing, Grants, and Discounts for Charities
Microsoft is committed to empowering nonprofits and charitable organisations by offering affordable and accessible technology solutions. As a certified Microsoft Partner, we specialise in helping you unlock the full potential of Microsoft 365 for your organisation.
Let us assist you in navigating office 365 licensing options, grants, and discounts tailored to meet the unique needs of your non-profit, so you can focus on what matters most—achieving your mission.
- Free for up to 300 Users (Online Version)
- Microsoft 365 Business Premium (Free for up to 10 Users)
Case Study: Koestler Arts
Koestler Arts, known previously as "The Koestler Trust" is a prison arts charity. It encourages people in the criminal justice system to change their lives through the arts. This involves Art, Design, Music, Poetry, Film and Performance.
With a busy team reviewing arts entries and organising events, a robust and reliable IT System was required.
This included regular IT Support Services and a Leased Line for super fast internet speeds.
What are the top 5 IT challenges facing charities and non-profits?
When selecting an IT support company for your charity, it's important to prioritise several key factors to ensure you receive dependable, efficient, and affordable services
- Cost-effectiveness:
- Charities and not for profit entities often operate on tight budgets. You'll be looking for IT support companies that offer competitive pricing and flexible payment plans, including discounts for non-profits.
- How Can We help?
We've created 3 IT support packages that cater for most situations. We've bundled together the most popular security services and support plans. We'll be able to offer you a discount on our Standard IT Support Contract when you sign up with us.
- Charities and not for profit entities often operate on tight budgets. You'll be looking for IT support companies that offer competitive pricing and flexible payment plans, including discounts for non-profits.
- Experience with Non-profits:
- An understanding of the unique needs and challenges faced by charities is crucial. IT support companies with a proven track record of working with non-profits.
- How Can We help?
We work with a number of charities so are used to the challenges you face with sponsor anonymity, meeting the requirements and objectives of the board.
- An understanding of the unique needs and challenges faced by charities is crucial. IT support companies with a proven track record of working with non-profits.
- Reliability and Responsiveness:
- Prompt and reliable support is essential to minimise downtime and ensure smooth operations. Charities should look for companies with a proven track record, positive reviews and customer service.
- How Can We help?
Our reviews and awards speak for themselves here. Everything we do is tailored meet the need of your organisation. We pair a good level of security and support without being too restrictive. We treat you as an extension of our team and work closely with you to meet your aims and objectives.
- Prompt and reliable support is essential to minimise downtime and ensure smooth operations. Charities should look for companies with a proven track record, positive reviews and customer service.
- Security and Data Protection:
- Ensuring the security of sensitive donor and beneficiary information is a top priority. IT support companies must have robust security protocols and compliance with data protection regulations.
- How Can We help?
All our managed IT solutions encompass file level security, allowing only those with privileged access rights. We'll also meet the needs of GDPR with our managed cyber security and antivirus system protecting you from online threats.
- Ensuring the security of sensitive donor and beneficiary information is a top priority. IT support companies must have robust security protocols and compliance with data protection regulations.
- Scalability:
- As your charity grows, your IT needs may change. You'll need to seek IT support companies that can scale services accordingly and support your future growth.
- How Can We help?
We understand that no one wants to be put in a box. We're all unique and have different needs. Whilst we created IT Support plans to fit the needs of most, these can be tailored to your needs. We want you to grow and support you along the way. Our solutions are adaptable to your changing needs.
- As your charity grows, your IT needs may change. You'll need to seek IT support companies that can scale services accordingly and support your future growth.
By focusing on these factors, charities can find an IT support company that meets their needs, enhances their operations, and helps them achieve their mission more effectively.
Award Winning IT Support
Winner of the Best Business & Community IT Support Provider 2024 – Southern England. Combined with our outstanding client reviews on Google and Trustpilot, this recognition underscores the exceptional quality of our services.
Recipient of the Bronze Award 2024 for the Defence Employer Recognition Scheme.
Empowering Charities with Expert IT Support Backed by Armed Forces Commitment
At SysFix, we are proud of our deep commitment to supporting the armed forces and the broader community. Our owner, who actively serves as a cadet instructor, brings a wealth of experience and dedication to our work.
We work closely with charities and non profits, particularly those that focus on helping young people, providing them with the support and resources they need to thrive.
Our dedication to these causes is not just professional but personal, as we believe in giving back, ensuring that the next generation is well-equipped for the future.
© SysFix IT Support Ltd, 2003- 2024
VAT Number: GB 206 7821 12
Company Number: 09416191