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Frequently Asked Questions - All FAQs

All engineers have a relevant IT qualification and have worked in a corporate IT environment.

For On-Site support, We cover all areas within the M25 as well as Brighton, Crawley, Essex,

Remote support allows us to provide technical assistance to anyone, anywhere in the world with a working internet connection. It's also cheaper than an engineer call out.

 

SysFix provide both On-Site support and Remote support. We do not have a traditional high street store however we do accept visitors to our Croydon office by prior appointment.

No, we do not repair mobile phones. 

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No SEO expert, agency or party engaged in SEO can guarantee you a top position in any search engine unles through PPC (Pay per Click).

The duration of the exchange migration depends on the number of mailboxes and end users that you have, the size of the mailboxes and public folders and your internet connection. A typical migration of 20 mailboxes takes around 2 weeks with full planning although much of this is done behind the scenes.

We support migrating email accounts from Microsoft Exchange server 2003 through to 2013 including Small Business Server. We can also migrate from Google Apps Gmail and standard IMAP and POP3 accounts.

Some features of an on-premise installation are not available in Office 365. Internet bandwidth is also a key factor and for some migrations, you may need to upgrade your internet connection as data flow will be increasing.

The cost of an Exchange, Gmail, IMAP, or POP3 migration depends on the number of mailboxes, users and mailbox size as this determines how much time is needed to migrate. Each client would therefore require a different amount of time dedicated to the project to plan, migrate and test. 

As a general rule of thumb, we charge £35 excluding VAT per mailbox, public folder or shared mailbox. If you have 10 members of staff and do not use public folders or shared mailboxes, then a estimated cost would be £350.00 presuming there are no extra factors involved that cause a greater migration time.

Yes, As a Microsoft Partner, We provide the full suite of Office 365 products. Our licences are cheaper than buying direct from Microsoft. If you require us to manage your entire Exchange environment from adding users, setting permissions and setting up the more advanced features, we can do that too for a small fee per mailbox.

We think not. GMail is nowhere near as developed as Office 365. The features available with hosted exchange are far superior to those provided by Google and standard POP and IMAP accounts. Once you migrate to Exchange, you will fall in love with EMail again!