What is Managed Antivirus?

Managed Antivirus takes the hassle out of understanding and managing your own product of choice. Instead, we select the top antivirus product on the market and manage this for you, as a service. We take the stress away from you and deal with all the infections that are detected as well as making sure they are analysed and eradicated. Furthermore, we ensure your software is up to date. 

Windows 11 will be released in the last quarter of 2021, perhaps a little excitement in the second year of COVID gloom. The PC Helath Check app (pictured) provided by Microsoft should not be confused with a PC Healh Check Service, where an IT technician performs actual work on your computer, to resolve problems. 

SysFix IT Support receives hundreds of IT support Issues each week yet the majority of them are old favourites. Despite advances in technology over the years, some probles reoccure time after time. Here's our top 10 IT tech support issues logged over the years. 

The cost of IT support for a small business in the UK varies. The average price per hour for remote IT Support in the UK is around £85 per hour remotely. However, prices range from £60-120 depending on where you live, with London prices being higher. On-Site support, where an IT specialist will visit you in your business, on average is around £95 per hour plus a call-out fee, but again, prices vary, especially within the capital.

An IT Support Contract is an agreement between you (the client) and a managed service provider (MSP). An MSP provides technical support or other IT related services such as cloud data backup for an agreed monthly fee. Most IT support companies will charge for a set amount of support hours which will be depleted as your IT issues are logged and resolved. SysFix IT Support Ltd as an example provides unlimited IT support for a fixed monthly fee.  Taking the advice of an IT professional as either a new start-up business or as a well-established company can save you lots of headaches and ill-advised purchases which in turn can lead to costly mistakes and serious problems later down the line.

With the introduction of GDPR laws and an ever-increasing trend for online services, protecting our data is becoming more important. Cybercriminals know that gaining entry into a business's IT systems can provide a huge bounty. Whether through illegal activity such as credit card fraud or selling stolen data, cybercrime is extremely lucrative yet damaging for those targeted. Learn the basics on how to protect your business from cyber crime.

We ran into an issue recently with transferring files between a server and a workstation. They were connected via openVPN client and a pfsense router running OpenVPN server. We found that when pinging the pfsense from the connected client, pings worked fine. The main issue came however when we attempted to copy a file from the server to the client.