An IT Support Contract is an agreement between you (the client) and a managed service provider (MSP). An MSP provides technical support or other IT related services such as cloud data backup for an agreed monthly fee. Most IT support companies will charge for a set amount of support hours which will be depleted as your IT issues are logged and resolved. SysFix IT Support Ltd as an example provide unlimited IT support for a fixed monthly fee. Taking the advice of an IT professional as either a new start-up business or as a well-established company can save you lots of headaches and ill-advised purchases which in turn can lead to costly mistakes and serious problems later down the line.